Find answers to common questions or reach out to our team.
Getting Started
Protocols, onboarding, accounts
Smart Day
Health Score, daily plan, insights
Fuel
Food scan, fasting, meal plans
Train
Programs, GPS activities, progress
Apple Watch
Sync, workouts, complications
Privacy
Apple Health, export, deletion
Frequently Asked Questions
What is LIFE1?
A Health OS for iPhone and Apple Watch. Pick a protocol, Lean, Lift or Longevity, and LIFE1 turns it into a daily plan with one Health Score, training programs, camera food logging, a fasting window and preventive care.
How much does LIFE1 cost?
LIFE1 1.0 is free. There are no in-app purchases or subscriptions in this version.
Which devices work with LIFE1?
iPhone with iOS 17 or later and Apple Watch. Other wearables that write to Apple Health flow into LIFE1 through Apple Health.
Why is a value showing "--"?
LIFE1 only shows what was measured. A dash means Apple Health has no reading yet for that metric (for example no sleep recorded last night) or the permission was not granted. Open the Health app, Sharing, Apps, LIFE1 to check permissions.
How do I change my protocol, language or units?
Profile, then Protocol to switch between Lean, Lift and Longevity. Profile, then Language for English, French or Spanish. Settings, Preferences for metric or imperial units. Switching units converts your saved weights.
How do I export or delete my data?
Settings, Privacy has Export Data and Delete Account. Export produces a JSON file you can save or share. Delete removes your account and server data.
The Apple Watch app shows "Open LIFE1 on your iPhone to sync"
Open LIFE1 on the iPhone once with the watch nearby. The watch receives your score, protocol, fasting window and weight within a few seconds and updates whenever the phone app is in the foreground.
How do I report a problem?
Email help@life1.ai with your iPhone model, iOS version and what you were doing. Screenshots help.
Still need help?
Email help@life1.ai. A person answers, usually within one business day.